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Experian and Equifax compile credit histories from a host
of different sources, including the electoral roll, county
court judgments and how effectively past debts have been paid.
You record will be flagged up if you have had an abnormal
number of credit checks carried out - everything from buying
a freezer on an interest-free deal to opening a new credit
card will leave an electronic footprint in your credit history.
Experian and Equifax do not turn down your request and neither
do they hold a blacklist of individuals and properties.
- Data held by the agencies
- Electoral register
- Bankruptcy and administration orders
- Credit payment history
- House repossessions
The decision to refuse credit will be made by the lenders,
based on their own criteria. However, if you are refused credit
for anything up to £25,000 you should check your credit
history to make sure no mistakes have been made.
Within 28 days of your last contact about the credit deal,
ask the lender for the name and address of the agency which
provided the information. You can then write to the agency
asking to see all the information about you on their files.
To do this you will need to send a £2 fee, give your
full name, address and postcode, as well as the details of
any other locations you have been living during the last six
years.
Also, if you are a sole trader or partnership, give your
business name and address in case information is held under
these details. The agency must reply within seven days.
If the decision to refuse you credit was made only
by a computerised credit scoring system then you have the
right to ask the lender to review the decision.
Even if the decision was not taken by a computerised process
alone but you consider the decision to refuse you credit was
unjustified or wrong, and there is further relevant information
which may change the lender's mind, you should ask the lender
how to go about having the decision reviewed.
Information Commissioner - 0870 600 81 00
You can ask for your credit history to be changed if it is
incorrect or includes details about people with whom you have
no financial connection.
You should also be able to get notes attached to explain
certain periods in your history. However, you can't get information
removed just because you might find it embarrassing.
Many national newspapers carry adverts for companies proporting
to repair your credit rating.
However, these firms offer no magic wand and will charge
a fee.
You do not have to be refused credit to see what information
credit reference agencies hold about you. You have the right
at any time to ask them in writing for a copy of your file.
The Information Commissioner can provide consumer guidance
leaflets with further advice.
IF you have a bad credit history then do not fret! Capital
one and Citi have come up with cards which understand
the needs of people with poor credit.
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